Privacy Policy

1. Who we are

devvaultix.com (PE) provides services through the website devvaultix.com. If you contact us using the website (including booking or inquiry requests), we process your personal data for the purposes described below.

Key provider contact details are available on this page as required by Закон України "Про електронну комерцію" від 03.09.2015 № 675-VIII (Стаття 7.).

2. What data we collect

• Contact and request details you provide (for example: name, email, and phone number).
• Information related to your message or booking request (for example: subject, preferences, and any other details you include).
• Technical data when you use the site (for example: IP address, browser type, device identifiers, and pages viewed). We may collect this through cookies and similar technologies.

3. How we use personal data

We use personal data to:

• Respond to inquiries and manage booking/contact requests.
• Communicate with you about your request and provide customer support.
• Maintain business and security (for example, to prevent abuse and ensure proper site operation).
• Comply with legal obligations.

We process personal data in accordance with Закон України "Про захист персональних даних" від 01.06.2010 № 2297-VI, including lawful grounds and, where required, obtaining valid consent.

4. Legal basis and consent

Depending on what you do on the site, we may process personal data based on: (a) your consent (for example, for certain tracking technologies), (b) the need to perform steps prior to a contract or to provide requested services, and (c) legitimate interests, to the extent permitted by law.

If we use tracking technologies in the context of electronic communications, we ensure compliance with Закон України "Про електронні комунікації" від 16.12.2020 № 1089-IX regarding consent and related obligations.

5. Cookies and tracking

The site may use cookies and similar technologies to improve functionality, analyze usage, and remember preferences. If consent is required, we will ask for it before placing non-essential cookies.

This section is provided to help you understand tracking practices that may fall under the electronic communications framework described in Закон України "Про електронні комунікації" від 16.12.2020 № 1089-IX.

6. Who we share data with

We do not sell your personal data. We may share data only when necessary to operate the services or comply with legal obligations, for example with service providers that process data on our behalf under appropriate confidentiality and security measures.

7. International transfers

If we transfer personal data to countries outside Ukraine, we take steps designed to ensure an appropriate level of protection, in line with applicable legal requirements. Specific transfer locations may depend on our infrastructure and service providers.

8. Data retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, or as required by applicable law, after which we delete or anonymize it.

9. Your rights

• Access to your personal data.
• Correction of inaccurate data.
• Deletion or restriction of processing in cases provided by law.
• Withdrawal of consent where processing is based on consent (withdrawal does not affect processing already performed).
• Objection to processing, where applicable.
• Lodging complaints with relevant supervisory authorities, and seeking judicial protection.

To exercise your rights, contact us at contact@devvaultix.com.

10. Consumer dispute and complaint handling

If you make a consumer transaction with us via distance communication (including through our website), you can submit complaints or claims related to the provided services. We will review your request and respond as required by applicable consumer protection rules.

This page also supports the consumer complaint/claim handling requirements under Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX.

11. Language

For consumer information in e-commerce/services, Ukrainian language requirements may apply. We provide key information on this site with awareness of Закон України "Про електронну комерцію" від 03.09.2015 № 675-VIII, including language provisions and references to Закон України "Про забезпечення функціонування української мови як державної".