Thank You
Your submission has been received. We will review your request and contact you if needed.
What happens next
- We will process your request for the purposes described on the form page.
- If your request relates to consumer issues, you may submit complaints/disputes through the contact details below.
- If your request includes personal data, it will be processed lawfully and in accordance with applicable Ukrainian law.
Provider contact details
In accordance with Ukrainian e-commerce requirements (Law of Ukraine “On Electronic Commerce” dated 03.09.2015 No 675-VIII, Article 7), you can reach our provider directly:
Legal references (Ukraine):
- Law of Ukraine “On Electronic Commerce” dated 03.09.2015 No 675-VIII (Article 7).
- Law of Ukraine “On Consumer Protection” dated 10.06.2023 No 3153-IX (consumer-required dispute/complaint handling information).
- Law of Ukraine “On Personal Data Protection” dated 01.06.2010 No 2297-VI (lawful processing and consent where required).
- Law of Ukraine “On Electronic Communications” dated 16.12.2020 No 1089-IX (consent obligations where applicable).
Language note: for consumer information in e-commerce/services, key information may be required to be available in Ukrainian under Law of Ukraine “On Electronic Commerce” dated 03.09.2015 No 675-VIII (language application provisions, including reference to the Law of Ukraine “On Ensuring the Functioning of the Ukrainian Language as the State Language”).